Fields: social work, immigrants, health, domestic violence, outreach
Location: Philadelphia, Pennsylvania
About the Organization: SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.”
SEAMAAC envisions a strong and unified society, where immigrants and refugees work alongside other Americans to build shared political, economic and social power. We envision a community where the contributions of each generation of Americans, whether Native to this land, immigrant, or brought against their will, are equally acknowledged, valued and embraced, and where all people live whole, healthy lives with joy and dignity.
About the Position: The Chinese Outreach Worker plays a central role in ensuring that SEAMAAC fulfills its mission. The Chinese Outreach Worker’s primary responsibilities are to provide community outreach about programs and services, group education on program topics, interpretation/translation, and case management support with individuals and families in Philadelphia’s Chinese immigrant communities.
Currently this position is primarily focused on providing bilingual/bicultural support for clients to access 1. women’s health care and 2. domestic violence resources. Examples of health care access services that the Chinese Outreach Worker provides to clients include (but are not limited to): enrolling clients in health insurance, understanding how to use health insurance, setting up and attending medical appointments, and addressing post-appointment follow up concerns with medical providers. Examples of domestic violence access services that the Chinese Outreach Worker provides to clients include (but are not limited to): support to discuss experiences of domestic violence (safety planning, emotional support, options counseling), navigating legal and shelter resources, assistance with enrolling in public benefits, and navigating other citywide resources. The Chinese Outreach Worker also will provide general case management support to Chinese clients at SEAMAAC. Additional responsibilities will be assigned from time to time.
Training and certification on health insurance enrollment and domestic violence best practices will be provided. Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job. This position is for approximately 32-40 hours per week. Must be flexible to work occasional evenings and weekends.
- Bachelor’s degree in social work or related discipline preferred. Minimum of a high school education if combined with extensive social service experience working in Chinese immigrant communities.
- Spoken fluency in English and Mandarin required; ability to translate into Chinese preferred.
- 1 year of social service case management experience required (may be a year of volunteer work).
- Experience working with community health, social services, and family dynamics. Experience and passion for domestic violence prevention and support and/or women’s health preferred.
- In-depth knowledge of the Chinese immigrant and refugee communities
- Excellent communication skills, both oral and written; Skilled in teaching and discussing sensitive topics in a culturally and linguistically competent manner with individuals and small groups
- Counseling skills, and skills in responding to high stress and crisis management situations; High emotional intelligence as defined by the ability to empathize, people skills, motivation, self-regulation, and self-awareness
- Ability to manage time, maintain appropriate boundaries, and prioritize tasks; Ability to handle a heavy workload, exercise high level of discretion, maintain confidentiality, handle multiple priorities, and use sound judgment
- Ability to work with diverse staff as well as a strong commitment to supporting the collective efforts of the team in accomplishing program objectives and goals.
- Understanding and sensitivity to issues of race, class, nationality, religion, age, gender, sexual orientation, and disability
- A strong passion and a clear vision for delivering high impact services to immigrant and refugee populations and other communities of color; Experience maintaining client case files and case notes
- Ability to work independently while observing and complying with all standards of the supervisory structure of the organization; Ability to accurately represent SEAMAAC in Philadelphia’s Chinese immigrant communities
Estimated Salary: ~$32,000/year + benefits (health insurance, paid vacation, sick and personal leave)
Deadline: Not given / until filled