Case Managers for Housing Stabilization; Rapid Rehousing at YouthCare

The Housing Stabilization Case Manager provides client-centered case management services to young people and their families at imminent risk of homelessness. Using a progressive engagement model (in which the support provided could be very narrow and temporary or somewhat longer term to meet the true needs of the program participants), the Housing Stabilization Case Manager will work with the client to help identify their needs and next steps to becoming more stable. Additionally, the Housing Stabilization Case Manager will provide the participating clients with flexible funding to help them address the emergency needs that led to the imminent risk of homelessness.

This position is located out of Interagency Academy’s administrative office, in Columbia City, to provide intensive outreach to the school population, though the Housing Stabilization Case Manager will outreach young people throughout King County and accept referrals from other YouthCare programs and outside service providers. This positon is funded through King County through June 2019 and will include travel throughout King County. The ability and willingness to use a personal vehicle is required.

Under the supervision of the Program Manager – Over-18 Housing Services, the Case Manager is responsible for intensive case management for young people, ages 18-25, who are referred to and participate in YouthCare’s Home of Hope Bridge Rapid Rehousing Program. Participants will be housed at the Home of Hope crisis Housing and in their own apartments or rental rooms throughout King County. The Case Manager will support young people, in addition to working with the Housing Coordinator to aid in cultivating and supporting landlord relationships. This position requires a high degree of flexibility in responding to emergent needs of young people in crisis as well as good organizational and documentation skills.

The Rapid Rehousing Case Manager will be based out of a YouthCare program site and will be expected to travel throughout King County to meet young people where they are. Additionally, the Rapid Re-Housing Case Manager will be required to occasionally attend meetings at other YouthCare programs/facilities to publicize the HOH-Bridge Rapid Re-Housing Program and to recruit potential new participants.

• BA required, experience can substitute on a year by year basis, except for those positions where a degree is required by contract/licensing; 2 or more years of experience working with disadvantaged young people.
• Ability to relate in an empathetic, supportive, non-judgmental manner to young people and their families; Strong engagement and relationship-building skills.
• Consistent access to a personal vehicle, car insurance, and a willingness to transport young people.

PREFERRED:

• Prior case management experience highly preferred.
• Knowledge and experience of crisis intervention, child abuse/neglect, juvenile justice, domestic violence, housing and homelessness, substance abuse, mental health issues, public assistance rights, sexual abuse and assault, family dynamics.
• Knowledge of systems and resources relevant to the population; Experience networking and advocating with other agencies to access housing, medical, financial, legal, educational and other resources on behalf of young people.

• 1+ years of case management experience / working with young people experiencing homelessness.
• Experience working in crisis situations and de-escalation techniques.
• Understanding of issues affecting young people experiencing homelessness; knowledge of age-appropriate resources.
• Access to a personal vehicle and a willingness to transport young people in your personal vehicle. Possession of required liability insurance to transport young people in your personal vehicle.
• High School Diploma or GED required. Bachelor’s Degree in Social Work or related field preferred (and/or experience may be substituted for education on a year for year basis).

PREFERRED:

• Experience placing and supporting young people in rental market permanent housing, liaising with landlords, developing landlords and housing resources.
• Previous education or training in the areas of social work, youth development, anti-oppression, chemical dependency, and root causes of poverty and social justice issues.