Full Time

Development & Communications Associate, Case Manager, Resident Advisor positions at Covenant House New York

Fields: social work, homeless, youth, mental health

Location: NYC or Bronx, New York

About the Organization: For over 45 years, Covenant House New York (CHNY) has been a leader in providing residential services to vulnerable homeless, runaway and exploited youth. Our doors are open to all young people who need help, regardless of their race, religion, sexual orientation, gender identity or expression. We facilitate our services using trauma-informed principles and provide a holistic approach to young people who are attempting to leave the streets and achieve independence. We also advocate for systemic change by influencing public policy and promoting awareness of critical issues related to young people experiencing homelessness.

More than just a place to stay, CHNY meets the immediate needs of youth we serve by providing housing at our Youth Shelter which is open 24 hours, every day of the year, 3 meals each day in our cafeteria, laundry, clothing and toiletries as needed, and 24/7 case management services. Our shelter, transitional living programs, and wraparound services provide homeless and runaway youth a safe haven from the dangers of the street, and provides them with the necessary skills, training and emotional support to develop into self-sufficient adults.

CHNY’s main site is at West 41st Street in Manhattan, and we are opening new sites in the Bronx in the coming year. CHNY will also soon be launching data-driven initiatives including a new array of trainings for all staff and the implementation of evidence-based and other proven social service models within our programs.

Development & Communications Associate

About the Position: This is an exciting opportunity to advance, in collaboration with Covenant House New York (CHNY) and Covenant House International (CHI) leadership and experienced staff, CHNY’s development and communications strategies. The Development & Communications Associate will serve as a critical administrator, coordinator, writer, and inter-departmental liaison, working across all areas of the unit, including: foundation grant development, potential donor identification, government grant development, internal communications, and external communications including social media and the website. Under the direction of Vice President of Development & Communications, this person will work independently and collaboratively with members of the Development & Communications team on a daily basis.

Special Requirements/Qualifications:

  • Bachelor’s degree, or anticipation of receiving Bachelor’s degree within 2 years of assuming the role, required.
  • Experience with non-profit Development and Communications work preferred.
  • Excellent written, verbal, and interpersonal communication skills, including diplomacy and the ability to keep confidential information.
  • Significant experience and interest in managing multiple social media accounts.
  • Experience playing a support role in professional events coordination.
  • Ability to work in close proximity to and with other teams in meeting deadlines

Estimated Salary:  $45,000 annual
Deadline: September 23, 2018
Apply Here:
 Development & Communications Associate

Case Manager, Rights of Passage Program

About the Position: ROP is a transitional living program funded by the NYC Department of Youth and Community Development, where youth may reside for up to 24 months. The Rights of Passage (ROP) Case Manager provides supportive services to 10-20 young people aged 16-21 living in a ROP site in the Bronx.

The Case Manager will provide comprehensive case management services to the youth who are on their caseload including a creation of an individual service plan, coordination of services, individual counseling, advocacy, monitoring of the youth’s efforts and challenges in completing goals, and celebrating goal achievement.  The Case Manager will contribute to a program culture that is person-centered, holistic, focused on positive youth development, and committed to continuous improvement.  The Case Manager is expected to participate in youth development and other therapeutic and life skill activities for the benefit of the youth living at the site, as well as staff meetings including case review meetings to assess youths’ progress.

Ultimately, Case Managers assist in a holistic way the achievement of goals of ROP: stabilize and address any immediate trauma experienced by the youth in our care, maintain housing stability, and assist the youth in advancing towards their individualized goals including a long-term housing plan, while ensuring the site is well-maintained.  Additionally, this program will utilize evidence-based and other proven models; the Case Manager will be expected to participate in all training and implementation activities as needed.

As these sites are new to CHNY, the Case Manager will need to be comfortable in a rapidly changing environment where processes and protocols are being developed and refined as the program is operating.  Additionally, this position requires independent judgment and proactivity, as the Case Manager will be working within a newly opened, stand-alone site.  Flexibility, a willingness to be available by email or phone in off-hours, and excellent communication and problem-solving abilities are critical to successfully fulfilling the requirements of this position.

Special Requirements/Qualifications:

  • Bachelor’s degree required, preferably in a relevant field.
  • One (1) year experience in a residential setting working with adolescents preferred.
  • Demonstrated knowledge of and experience working directly with young people through approaches that emphasize resiliency, strength-based youth development, and trauma-informed care required.
  • Strong multi-tasking skills with demonstrated ability to manage multiple projects at once required.
  • Excellent verbal, written and problem-solving abilities and an upbeat demeanor required.
  • A strong focus on child protection and ensuring the safety of residents required.
  • Experience working with diverse groups required.
  • Overall flexibility in work schedule required, including weekends, evenings and holidays if needed.
  • Experience utilizing evidence-based and other social service models preferred.

Estimated Salary:  $21.63/hour
Deadline: September 23, 2018
Apply Here:
 Case Manager – Rights of Passage

Resident Advisor, Rights of Passage Program (Day or Overnight)

About the Position: ROP is a transitional living program funded by the NYC Department of Youth and Community Development, where youth may reside for up to 24 months. The Rights of Passage (ROP) Resident Advisor (RA) provides supportive services to up to 20 young people aged 16-21 living in a ROP site in the Bronx.

The RA supports all aspects of the program, and assists youth living at the site holistically, providing support and motivating encouragement wherever needed.  RAs are also responsible for cooking meals for up to 20 youth, at times with other staff and/or youth, or on their own. RAs will be provided assistance in obtaining food handling licenses and other culinary training if needed. RAs also assist with keeping the site clean and well-maintained, including working with youth and other staff to manage garbage and day-to-day cleaning of all areas of the site.  These sites will also use evidence-based and other proven models. RAs will be expected to participate in training and implementation activities for these social service models. Ultimately, RAs assist youth to achieve the goals of ROP: stabilize and address any immediate trauma experienced by the youth in our care, maintain housing stability, and assist the youth in advancing towards their individualized goals including a long-term housing plan, while ensuring the site is well-maintained.

As these sites are new to CHNY, the RA will need to be comfortable in a rapidly changing environment where processes and protocols are being developed and refined as the program is operating.  Additionally, this position requires independent judgment and proactivity, as the RA will be working within a newly opened, stand-alone site. Flexibility and excellent communication and problem-solving abilities are critical to successfully fulfilling the requirements of this position.

Special Requirements/Qualifications:

  • High School/GED w/ 3 or more years of relevant work experience required. Bachelors Degree preferred.
  • Experience working with at-risk youth strongly preferred.
  • Driver’s license preferred.  Comfortability driving a 7-passenger van a plus.
  • Interest in working with youth who have experienced homelessness required.
  • Strong multi-tasking skills with demonstrated ability to manage multiple projects at once required.
  • Responds to supervision and coaching in a positive manner required.
  • Excellent verbal, written and problem-solving abilities; willing and able to move throughout the day; and an upbeat, creative and fun demeanour required.
  • A strong focus on child protection and ensuring the safety of residents required.
  • Overall flexibility in work schedule required, including weekends, evenings and holidays if needed.  Adherence to attendance and punctuality requirements a must.

Estimated Salary:  $19.23/hour
Deadline: Day – September 11, 2018. Overnight – September 23, 2018
Apply Here:
 Resident Advisor – ROP Program (Bronx)
Resident Advisor – ROP Program (Bronx) – Overnight (11 pm – 7 am shift)

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